NoWAL Governance


The NoWAL Governance Guide provides information on the functions and processes of the consortum.  Last updated: December 2018.


NoWAL Plan – 2016 – 2019

After consultation with the NoWAL Board and Senior Staff Group, the Operations Group has put together the next NoWAL Plan to take us from 2016 to 2019.

We’ll be looking for members of  NoWAL libraries to help us to achieve the aims and objectives of the new plan, so please feel free to get in touch with the strategic leads or with Nicky Freeman if you have something to contribute.

Here are the 3 strategic themes of the Plan – for more information on what each theme really means, take a look at the full plan at the link above:

NoWAL Plan – 2016 – 2019

NoWAL Critical Friends Process

The NoWAL Plan for 2013-2015 identified the ‘Critical Friend’ process as an approach that NoWAL libraries would find useful when reviewing or developing their services.   A pilot was established to explore the Digital Presence and Service Delivery at University of Cumbria, with Angela Walker from University of Salford as the Critical Friend.   Angela undertook a desktop review of the library webpages and a day visit with a brief to look at what was currently available and to identify good practice and areas where changes could be introduced.   Angela produced a written report in which she identified 5 key areas, she reported on Good Practice and Further Developments for each of these areas and a set of Further Recommendations were provided at the end of the report.  The report was provided to Margaret Weaver, Head of Library and Student Services at Cumbria.

The NoWAL Critical Friend Pilot Review document provides further detail on the pilot, its outcomes and recommendations.

Following the review, a NoWAL Critical Friend Review Process Flowchart was developed for use in future Critical Friends’ projects, as well as a NoWAL Critical Friend Request Form which can be used as a template in future discussions.